A letter from the new president of FirstEnergy Pennsylvania

Dear valued customer,

I couldn’t be happier to serve as the new president of FirstEnergy Pennsylvania, which brings power to you every day through Met-Ed, Penn Power, West Penn Power and Penelec. I spent my career in the energy industry and came to FirstEnergy in 2022 as Vice President supporting Operations and Distribution Engineering, which gave me the valuable opportunity to get to know the people and places across the great Commonwealth of Pennsylvania.

I am proud to lead an organization that plays such an important role in our daily lives and makes the places where you and I live, work and recreate possible. In my new role, I want to bring responsibility and decision-making to the local level, closer to you – our customers in Pennsylvania.

As part of this shift, we are working to address your local priorities and needs, including improving service reliability by making targeted investments to reduce both the frequency and duration of power outages. We’re also at the forefront of customer-focused initiatives that give you the tools to easily manage your bill and energy usage, so you can focus on the things that matter to you.

I look forward to working together to enable the bright future of our communities and deliver the safe, reliable energy you need and deserve.

Honestly,

John Hawkins Jr.
Chairman, FirstEnergy Pennsylvania